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Category: IT

September 8, 2017 | by OnPage Corporation
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SLAs and ITOps Modernization

How to modernize SLAs and ITOps  “Tell me how you will measure me and I will tell you how I will behave.” Dr. Eliyahu Goldrat – The Goal Digital transformation will come from increased investments in technology. But, at the same time, it will also come from increased scrutiny and commitment to quality of the … Continued

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August 24, 2017 | by OnPage Corporation
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ITSM Modernizing

ITSM Modernization IT teams define success as solving problems quickly. To enable ITSM modernization we have to think of adopting the tools and methods that will enable resolution of ITSM issues more quickly. To be clear, modernization does not mean stepping away from SLAs or DevOps. Instead, modernization means bringing on automation of key IT … Continued

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August 16, 2017 | by Shawn Lazarus

OnPage introduces it’s ServiceNow Integration 

ServiceNow IT Service Management ServiceNow ITSM software gives you a powerful platform for managing ITIL processes, helping you to rapidly reduce costs, lower risk, improve business agility, and boost IT innovation. And since it’s built on an enterprise IT cloud platform, no infrastructure is required. ServiceNow ITSM is available to companies of all sizes. ServiceNow: … Continued

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August 9, 2017 | by OnPage Corporation
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DevOps Trends 2017

Given the frequency with which IT discusses DevOps trends and developments, one could believe that the community has universally adopted its tenets and lessons. However, recent studies show that less than 5% of teams have adopted the precepts of DevOps exclusively and just over 50% said a quarter to half of their development groups have … Continued

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August 1, 2017 | by Shawn Lazarus

OnPage can help if you are done with messy alerting

  Server downtime means company downtime and OnPage helps you tackle downtime by streamlining the incident resolution life-cycle. OnPage integrates with your monitoring tools to give a voice to detected incidents. OnPage helps drive down response time by connecting incidents to people, right on your mobile device. OnPage allows you to send messages to multiple … Continued

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July 6, 2017 | by OnPage Corporation
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OnPage gets an A+ from its University clients

OnPage provides university secure messaging What do UVA, Yale, Ohio State, Tufts and Georgia State have in common?  In addition to being some of the finest institutions in the country, these universities are also just a few of the many academic institutions that use OnPage for their university secure messaging and critical alerting needs. Many of … Continued

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June 29, 2017 | by Shawn Lazarus
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OnPage Guide To Enhancing A Ticketing System With Critical Alerting

MSPs have the challenging job of handling difficult customers and alerts with insufficient information. However their performance is measured by how effectively they manage tickets, customers and meet SLAs. Clearly, ticketing plays an important role in the day to day activities of MSPs and IT Professionals. However, despite this importance, IT teams are often unable … Continued

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