Category: IT Support

January 24, 2017 | by OnPage

Land of the Walking Dead Zone

Why pager replacement is still an issue OnPage has what some might call a “hate/hate” relationship with pagers. Not much room for love. As we see it, pagers are an antiquated bit of technology. Pagers are dinosaurs which, like most dinosaurs, should be extinct by now. You might be wondering why we’re at it again … Continued

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December 5, 2016 | by OnPage

Why you’ve got IT Monitoring and IT Alerting All Wrong

IT alerting and IT monitoring are not what they used to be. In years past, software releases were scheduled a few times per year. Often, one monitoring tool would review the infrastructure and would catch and spit out alerts. Sorry, but those days are gone. Nowadays, start-ups use containers and microservices, continuous integration and delivery. … Continued

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November 19, 2016 | by OnPage

Cygnus Systems Decreases Costs and Improves Response Time

OnPage facilitates Cygnus Systems’ growth of 25% per year through efficiency, cost reduction and improved response to critical alerts By using OnPage’s cloud-based, virtual paging app in conjunction with ConnectWise, Michigan-based MSP Cygnus Systems Inc. has grown faster than Plasticman. Through OnPage integration, Cygnus has been able improve its response time to critical IT alerts , grow … Continued

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October 19, 2016 | by OnPage

NoOps and the Need for Critical Alerting

NoOps eschews critical alerting at its own peril Many start-ups’ embrace serverless architectures such as AWS, believing they will be able to adopt NoOps. NoOps means no worries about servers as everything is on the cloud and if there are no worries about servers then there is no need to worry about critical alerting. The … Continued

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October 11, 2016 | by OnPage

OnPage Critical Alerting with Microsoft Outlook

Let OnPage and Microsoft Office Monitor your Network While it is well known that the Microsoft Outlook client allows you to use rules to forward emails, you might not have ever realized that you can use these rules to enable critical alerting. In fact, critical alerting with OnPage and Microsoft Outlook is easily enabled no … Continued

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September 12, 2016 | by OnPage

What you need to know about MTTR and why IT MaTTeRs

What all engineering teams should know about MTTR In the IT world, performance is everything. So when technology fails, your first thought is how to utilize incident management knowledge to repair the situation and minimize downtime. As both a manager and an engineer, you need to minimize your MTTR –Mean Time To Resolution- in order … Continued

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August 11, 2016 | by OnPage

See You at Boston DevOps Days 2016

OnPage is proud to be a Gold Sponsor at DevOps Days Boston taking place at the Boston Park Plaza on August 25-26th.  If you’re attending, please stop by and get one of our very cool t-shirts and enter to win one of the many prizes we’re raffling off. If you want to schedule a time … Continued

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July 26, 2016 | by OnPage

Cygnus Decreases Costs and Improves Response Time

OnPage facilitates Cygnus’ growth of 25% per year through efficiency, cost reduction and improved response to critical alerts OnPage, a leading provider of incident management technology, has helped Cygnus Systems Inc., reduce the time it takes to respond to critical alerts. In a case study released today, OnPage details how through Cygnus System’s integration of OnPage’s technology … Continued

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June 15, 2016 | by OnPage

Why proper incident management is key to proper IT management

Proper IT management requires proper incident management. Otherwise, you court Murphy’s law at your peril. In the IT world, if a server can fail, a cache overload or traffic overload the network – it will. And the consequences are significant. Many IT organizations face database, hardware, and software downtime, lasting short periods to shutting down … Continued

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February 5, 2015 | by OnPage

OnPage Brings Relief To A World Drowning In Alert Fatigue

Onset Technology, creator of OnPage®, announced the release of its new and improved system which combines prioritized messaging and casual messaging in one secure application.  OnPage addresses the need for time-sensitive messages to rise above the chatter by uniting Pager-Like alerting capabilities with conversationally rich casual messaging — all wrapped in a security layer. The OnPage application, as … Continued

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