Category: Healthcare

November 20, 2017 | by Orlee Berlove

How do I ensure BYOD security in healthcare?

At OnPage, we often see healthcare administrators pushing back against the use of personal smartphones. Administrators believe that enabling bring-your-own-device (BYOD) presents a security threat in healthcare.  Indeed, BYOD security in healthcare is challenging and leads to many questions. For example, many hospital administrators wonder how they can ensure that ePHI is not intercepted and … Continued

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November 14, 2017 | by Orlee Berlove

Encryption and Healthcare Mobile Messaging

What’s so hard about the encryption of healthcare mobile messaging? Last week, I came across an interesting article on encryption and healthcare mobile messaging. The article pointed out that pointed out the need for mobile device security when practitioners exchange PHI. Apparently, the Office for Civil Rights (OCR) at the Department of Health and Human Services (HHS) … Continued

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November 13, 2017 | by Orlee Berlove

Replace pagers. Improve physician accountability

Replace pagers with clinical communications platforms to improve physician accountability In a recent article written by Providence Community Health Center’s CMO, Dr. Andrew Saal wrote that his hospital needed to replace pagers to improve physician accountability. By using pagers, physicians had and continue to have a readily available crutch –  a crutch they could use … Continued

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November 8, 2017 | by Orlee Berlove

OnPage ensures physician accountability and HIPAA compliance for Providence Community Health Center

Client Spotlight: Providence Community Health Center The following article was written by Dr. Andrew Saal, Chief Medical Officer at Providence Community Health Centers in Providence, Rhode Island. For the last three decades, our physicians and practitioners have stayed in touch using state of the art technology from 1990. Luckily, not much has changed in the … Continued

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November 7, 2017 | by Orlee Berlove

The UK also falls out of love with pagers

Pagers cost the UK’s Health System Millions This past September, the UK’s National Health Service (NHS) reported that by simply replacing pagers, they could save £2.7 Million ($3.6 Million) per year. At present, the NHS spends almost £6.6 Million ($8.7 Million) supporting the under-performing service and staff want the NHS to find alternatives. Shadow Communications … Continued

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November 6, 2017 | by Orlee Berlove

Alert Fatigue in Healthcare

4 Paths to minimize alert fatigue in healthcare While long an issue in IT, alert fatigue in healthcare has only recently been recognized as a significant issue. In healthcare, the term alert fatigue describes how busy workers become desensitized to safety alerts resulting from clinical decision support (CDS) systems or electronic health records (EHR) and … Continued

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October 30, 2017 | by Orlee Berlove

IMPROVE PHYSICIAN TO PHYSICIAN COMMUNICATIONS

Fragmentation of care occurs when physician communications lack the necessary tools and methods for coordinated healthcare communications. For example, with fragmented communications, communications will break down between emergency department and care centers or between house staff at end-of-shift or between different care departments managing a patients’ needs. Indeed, in a typical scenario, more than 1 … Continued

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October 25, 2017 | by Orlee Berlove

How secure clinical communications can reduce physician burnout

  On a typical chaotic hospital floor, the steady cacophony is deafening. Landlines ring. Overhead paging systems blurt out instructions. Physicians are using their pagers to arrange consults. A nurse is yelling out updates to the coverage schedule. Physician are on the phone discussing a patient’s treatment options. And in the midst of all this … Continued

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September 26, 2017 | by Orlee Berlove

5 Ways to Secure Texting for Physicians

When healthcare security executives were asked what issues keep them awake at night, survey respondents in a Forrester Research study most often cited the misuse of personally identifiable patient information (86 percent). This fear makes sense given that most hospitals still rely on pagers and insecure communication formats like Facebook and GChat.  These formats do … Continued

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September 20, 2017 | by Shawn Lazarus

HIPAA Compliance Checklist – Pitfalls to Avoid

For a healthcare organization to be HIPAA compliant it needs to ensure that the right controls are in place to protect the privacy of patient information. This means that controls are provided to ensure that sensitive patient information is not left visible to non-relevant parties and that the exchange of information between practitioners follows HIPAA … Continued

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