The adoption of electronic health record (EHR) systems has seen tremendous growth across geographies, especially in the US. According to American Hospital Association data shared by the Office of the National Coordinator for Health Information Technology, over 93% of American hospitals are enabled by some form of EHR in their organization. Implementing an EHR system … Continued
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Effective communication in nursing is central to providing top-quality patient care. Nurses communicate with patients to understand their health issues, and they provide them with the care and compassion needed for recovery. Accomplishing effective communication with patients directly impacts patient health outcomes, and it has far-fetched implications when carried out ineffectively. As such, effective communication … Continued
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Handoff communication occurs when a patient is transitioned from one care setting to another. Communication is central to handoffs, and clinical staff are expected to share comprehensive details about the patient’s health to the next care provider in charge. During handoff, sensitive information is passed in real time to another care provider during changes in … Continued
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The accelerating rate of innovation and disruption in healthcare is forcing care providers to adjust their workflows in order to meet the evolving needs of patients and make use of new technologies. Yet without a process for change management, this progress could be marred by inconsistency and miscommunication. This blog post explores the importance of … Continued
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Judit Sharon, CEO and founder of OnPage Corporation, sits down with Healthcare Innovation to discuss how advanced, effective clinical communication systems help teams achieve ultimate patient satisfaction. How has the landscape around time-sensitive communications between and among clinicians and others in patient care delivery, evolved in the past few years? Sharon: “For decades, care teams … Continued
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Oracle is gearing up to execute the largest deal in its history by agreeing to purchase Cerner, a leading electronic health record (EHR) vendor, for $28.3 billion. The Cerner acquisition is slated to be an all-cash deal of $95 per share and is expected to be completed early next year. Acquisition Background Cerner is a … Continued
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The Centers for Medicare & Medicaid Services (CMS) scrutinizes hospital readmission rates across the U.S. each year, and it levies financial penalties on organizations that overshoot acceptable hospital readmission rates. As healthcare systems across the country embark on a journey to introduce patient-centric models to their organizations, they must align their resources with ever-changing regulations … Continued
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What is Patient-Centered Care? The patient-centered care (PCC) model enhances the way providers interact with patients during the care delivery process. Clinicians that show compassion and empathy toward patients are more likely to achieve meaningful, positive doctor-patient relationships. Indeed, care teams that prioritize PCC have a proven approach to improving patient satisfaction and increasing patient … Continued
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On-call scheduling software modernizes the way healthcare administrators assign responsibilities to care team members. The software helps create an equitable workforce among care teams and eliminates manual errors during the on-call scheduling process. Administrators can set up digital schedules to contact the right clinicians at the right time. This ensures that on-call providers quickly resolve … Continued
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Effective healthcare communication requires proper software and processes to ensure that the right person receives timely messages. Unfortunately, Divisions of Family Practice (DoFP), a large community-based network of physicians located in British Columbia, Canada, relied on a third-party answering service to connect long-term care facilities (LTCFs) with on-call providers. This ineffective communication process resulted in … Continued
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