Tag: priority communication

June 8, 2021 | by Christopher Gonzalez
Communication Plan

5 Steps to Building an Effective Clinical Communication Plan

Organizations require a well-crafted clinical communication plan to streamline workflows across care teams. The communication plan must include processes, hardware and software that improves how providers perform. An effective communication plan eliminates barriers across departments and ensures that all providers are informed of patient-related incidents. High-level healthcare administrators are responsible for designing, managing and launching … Continued

read more
April 29, 2021 | by Christopher Gonzalez
Automated Incident Management

4 Major Capabilities of Automated Incident Management

Automated incident management ensures that critical events are detected, addressed and resolved in a fast, efficient manner. Automation allows incident management tools to integrate with each other and fosters instant communication across the systems. Automation tears down barriers across IT operations (ITOps) teams and ensures all departments are on the same page. Teams gain full … Continued

read more
December 21, 2019 | by OnPage Corporation
High and Low-Priority

OnPage: High and Low-Priority Paging

In a world where we get alerts and notifications for anything under the sun, it is important to differentiate which alerts are important and which alerts can be dealt with later. For this very reason, the OnPage platform enables the user to send messages in two different formats: High and low-priority events. Our unique ringtones … Continued

read more
September 20, 2017 | by OnPage Corporation
SKINNY HERO TEMPLATE samurai

The OnPage Guide to Mastering Escalation Management

Escalation management for better communication While effective communication can be challenging in the best of circumstances, it can be especially trying when an internal or external customer is facing an issue. The first goal of the incident management process is to restore a normal service operation as quickly as possible and to minimize the impact … Continued

read more
April 20, 2017 | by OnPage Corporation
dedicated lines

Cisco Tropo integration – A dedicated line to OnPage

Use a Cisco Tropo integration with OnPage to create a dedicated phone What is an OnPage-Cisco Tropo dedicated line? OnPage’s built-in critical messaging is great at providing customers with the mechanisms to communicate with their team members and colleagues through rich notifications. However we at OnPage thought we could improve on to the user experience by … Continued

read more
July 22, 2014 | by OnPage Corporation

OnPage Secure Priority Messaging Celebrates Its 3rd Birthday

OnPage secure priority messaging system is celebrating its 3rd birthday this July. In 2013, OnPage grew its user base 100% over the previous year, and we are forecasting another 100% growth in 2014. Today, over a 1000 customers from industries including health care, energy, finance, government, hi-tech, and utilities are using OnPage for accurate, immediate, and … Continued

read more
December 4, 2013 | by OnPage Corporation

Minimize Server Downtime or Pay Thousands!

A recent study done by Ponemon Institute & Emerson Network Power shows that healthcare organizations face an average cost of $690,000 per outage incident. This comes as a 41 percent increase since 2010. The study also shows that larger groups with more extensive IT systems could pay our nearly as much as $1.74 million per … Continued

read more
August 15, 2013 | by OnPage Corporation

Message Forwarding: OnPage NEW Features

OnPage recently announced the release of an enhanced version of the OnPage pager application for iPhone and Android devices. The added new features headlined by message forwarding will provide users with strengthened security and reliability for their mobile communication needs. The new release will also provide greater flexibility and customization capabilities to meet the specific … Continued

read more

OnPage