Tag: MANAGED SERVICES PROVIDER

May 10, 2017 | by OnPage

The Incident Management Guide for MSPs

MSP service desks primarily work with tickets to ensure effective incident management.  For example, if a service interruption occurs for an MSP’s client, a service ticket is created. Managing incidents for multiple accounts, however, is a challenge for MSPs. As such, MSPs need an incident management system to handle IT incidents from different clients under … Continued

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March 23, 2016 | by OnPage

OnPage News – En Pointe Technologies

We are Happy to Welcome En Pointe Technologies to the OnPage Corporation’s Authorized Reseller Network. En Pointe will be offering the OnPage Priority Alerting Platform as part of it’s portfolio of cloud solutions, effective immediately. Cloud-Based Priority Messaging for Technology Partners. OnPage’s Round Trip, secured messaging  application is the IT Alert Management System of choice. Partner … Continued

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