Improve Client Management

OnPage triggers persistent, secure round-trip messaging and alerts to smartphones. OnPage’s dashboards and integrations provide instant visibility and feedback on alerts. As part of ITSM, IT teams can track delivery, ticket status, receipt and responses to alerts.

With these features, IT teams see improved MTTR levels, reductions in service interruptions and higher uptime. This translates to improved responsiveness to SLAs and cost reductions for the organization and its customers.

console mockup

Latest Integrations 2020

Integrations

OnPage integrates with popular email platforms such as Outlook and Gmail and with numerous enterprise monitoring systems such as Slack, Nagios, LabTech through Connectwise and SolarWinds. Plus, any system that sends email notifications can be integrated with OnPage. These integrations allow NOC and development teams to immediately receive and respond to critical incidents as part of an effective incident management process.

If it can send an email, sms, or work via a modem, it will work with OnPage.

case-study-cover-doug-goss

Data Center Case Study: Chief Engineer Doug Goss

A major data center was in a critical environment that included important media outlets and telecommunication providers. Extended downtimes, and slow responses to incidents were not an option. The IT organization was experiencing missed alerts, on-call scheduling challenges, unexpected increases in messaging costs and difficulties using their current priority messaging system.

After implementing OnPage along with a better incident management process, the benefits were immediate, and included:

  • Cost savings vs an older less reliable system
  • Solid alerting coverage without gaps, no matter the location
  • Easy-to-deploy incident alert management solution with virtually no learning curve
  • On-call scheduling capabilities with automated escalation to ensure that critical alerts are never missed
Download the Case Study

solarwinds-whitepaper-2

Tech Tips – SolarWinds Whitepaper

The OnPage SolarWinds Alert Action – Quick Guide helps IT pros decide which alert action is best for their environment and provides examples of how to configure each type of alert action supported by OnPage.

Download the Whitepaper

whitepaper

IT Critical Alerts: How To Improve Responsiveness

Receiving critical alerts in a timely manner can make dramatically reduce downtime. To avoid outage costs of $300,000 or more per hour, here are some valuable tips to help guarantee business continuity, safeguard effective IT operations, and ensure that your team receives IT alerts promptly.

Download the Whitepaper

OnPage