Integrates with RMM, PSA, monitoring tools and IOT sensors
Alert across platforms
Enable message redundancy across platforms. Send alerts via phone, email or through dedicated lines
Chat Ops Alerts
Utilize built-in secure messaging on the application and Chat Ops integrations for team collaboration
Enable notifications via e-mail, SMS, mobile push and phone calls
Receive abnormality alerts on your smartphone from RMM, PSA, monitoring tools and IOT sensors integrated with OnPage
Automate alerts using rule-based algorithm allows users to set their own escalation policy which alerts to the next person if the first is unresponsive
Prioritize incidents based on incident severity
Communicate with individuals and groups via secure messages and persistent alerts. Access time stamped alerts using the Audit Trail
Alerting up-to 5 times faster than pagers with persistent alerting for 8 hours until acknowledgement.
Manage Teams and Stakeholders
Report on any failed Alerting Workflows with time stamped details on escalation fail-over.
Easily manage on-call schedules, recurring on-call rotations and shifts. Automate alerts to people according to the set schedule.
Automate alert escalations to individuals and groups using our rule based algorithm. Set Escalation Interval, Factor and Order
Real Time Reporting
View real-time stats on individual and group workloads based on each responders’ alert volume and escalation order
Utilize built-in two-way messaging which supports attachments and pre-defined responses
Group individuals belonging to certain processes or activities together and customize the alerting to the groups